Delivery Information
At About Clean, we partner with leading shipping companies in Australia and New Zealand to ensure your product reaches you as soon as possible and is in perfect condition. Read on for details regarding our delivery process, options, and timelines.
Local Pickup
With our Click and Collect option, you can order online and collect your product from your local store. For more information, refer to Click and Collect.
Choose an option that best fits your requirements and enjoy a hassle-free shopping experience.
Delivery Fees
We offer free delivery on orders above $150. Freight costs, where they do apply, will be displayed during the checkout. The delivery charge may vary depending on your location and product selection.
Australia
Freight charges displayed on this website apply to all metropolitan areas of Brisbane, Sydney, Melbourne, Adelaide and Perth. If your delivery falls outside the metropolitan area of the capital city in your state, your purchase may incur additional freight. If this is the case with your purchase, you will be contacted by the store that received your online transaction with an updated freight quote.
Whilst every effort is made to minimise freight costs, there are some regions that incur additional freight charges, due primarily to distance. For further clarification, please contact your nearest About Clean store.
Customisation Options
Whilst we are unable to provide a specific delivery date or time, you can select our Click and Collect option and pick up your purchase from the About Clean store that you transacted with at a pre-arranged time. Refer to our Click and Collect section for more information.
Tracking Details
Once your order is shipped, you will receive a confirmation email and the tracking number. You can use these details to track your order at each stage of the delivery process.
Delivery Restrictions
All products listed on our website are eligible for home delivery. Additional charges may apply for oversized items. For more details, contact your local store.
